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Your purchase at Pinky Baby® doesn't end after you buy your baby or maternity product —or your family apparel, or your next car seat. Here's the reason why Pinky Baby® offers our customers a loyalty rewards program!

With each order, you'll earn 10% of the purchase price back in rewards points. You can also earn points for referrals, product reviews and more.

Then redeem your points for a discount on your next qualifying order!

It's as simple as 1-2-3 to sign up for Pinky Baby® rewards! Once you have created an account, you'll automatically earn points on every order if you're logged in. 

If you have already created an account on pinkybabyshop.com, you're all set! Your login and rewards accounts use the same log-in information.

After you get enrolled in the program, you'll automatically start earning 1 point for every $1 spent at Pinky Baby Shop. You can also earn extra points for additional actions, like writing a product review and following us on Instagram and Facebook. 

Additionally, when you refer a friend to Pinky Baby®, you'll both earn $25 off your order of $250 or more when friend makes his / her first qualifying purchase.

Friends give the best baby care advice—and with Pinky Baby® rewards, both you and your friend will get $25 off a $250 order when you make a referral!

Log into your account to find your unique referral link, which you can copy or share via e-mail, Facebook or Twitter.

When your friend clicks the link, she'll receive a code for $25 off. Once your friend makes her first purchase of $250 or more, you'll receive an e-mail containing a code for $25 off your next order of $250 or more.

Self-referrals and referrals within the same household are not permitted. Referrals made under these circumstances will be canceled, and participants may be excluded from the program.

Help new parents by reviewing your new baby / maternity product —and earn extra points, too! You'll receive an e-mail requesting a product review two weeks after your purchase.

You can also write a product review by scrolling to the bottom of the product page. Enter the same e-mail address used for your rewards account, and you'll be awarded points when your review is submitted.

Reviews can be submitted only for products purchased from Pinky Baby. Points can be awarded for a maximum of three reviews. 

Yes, your points will expire if not used within 6 months of earning.

Redeem your rewards for a discount on your next qualifying order. Rewards are available in $50, $75 and $100 increments. For example, if you have 500 points, you've earned a $50 reward.

Rewards can be redeemed on any full-priced item at Pinky Baby®, excluding gift cards. Discounted items cannot be purchased using reward points.

Once your order has been fulfilled, you'll see the associated rewards points added to your account. Log into your account on Pinkybabyshop.com anytime to see your point balance.

Check your account anytime to see your points balance and available rewards. When you've earned enough points to qualify for a reward, you'll also receive an e-mail containing a reward code. At checkout, apply the code in the "gift card or discount code" field to claim your reward value.

Gift givers will earn points on orders if they have signed up for the rewards program or created a Pinky Baby® account prior to placing the order. If the gift giver has earned enough points for a reward, she / he received a code via e-mail that can be forwarded for you to use on your next order.

If the gift giver did not accumulate enough points to earn a reward code, points cannot be transferred from one person to another.

Only one reward can be applied per order. Our system does not allow for multiple codes to be used at checkout.

Both you and your friend earn a $25 reward when your friend makes her / his first purchase over $250. You'll also receive an e-mail when your friend redeems her reward.

If you haven't received a reward for making a referral, your friend may not be eligible because she is not a first-time Pinky Baby customer or because her first order did not meet the minimum purchase requirement.

Referring yourself or another member of your household is not permitted, and referrals made under these circumstances will be cancelled.

Only the orders you've placed after enrolling in the rewards program are eligible for points. Points cannot be applied to orders placed prior to joining Pinky Baby®'s rewards program.

When you return an item, the associated points you earned will be deducted from your account. 

If you have already redeemed a reward and then return the qualifying item, the reward amount will be deducted from your refund.

The Pinky Baby® rewards program cannot be combined with other discount codes.

On receiving your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturdays will be sent out together with Sunday’s orders. Additional time may be considered in case of Holidays.

We use UPS ground, UPS surepost, USPS and freight transportation by truck to ship your orders. Each shipping method will be based according to the size and quantity of the items ordered.

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our standard delivery times (4-6 business days) are estimates and may vary due to external factors outside of our Pinky Baby's, and our carrier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

Yes, We offer expedited shipping to our customers on demand. Expedited shipping is applicable based on the shipping method selected by our customer during checkout. The delivery time for such orders are between 2-5 Business days. 

Whatever happens to your order, you can contact us via care@pinkybabyshop.com It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

Please send the cancel request to care@pinkybabyshop.com on the same day that the order was placed. Our team will cancel the order for you freely. If the order has already been shipped out, we would request that you the return shipping fee.

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number and the order details to care@pinkybabyshop.com so we can put a claim against the carrier to search for your package. Generally, the search result would take one week.

Please send the photos of any damaged item to care@pinkybabyshop.com with the valid order information. Our customer service team will respond to you within 24 hours and help you resolve any problems.

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, please send a request for refund to care@pinkybabyshop.com and we will issue you the refund in two business days.

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

If you received any defective items, you can contact us at care@pinkybabyshop.com for a full refund. Most of our products can be returned within 3 months of purchase provided they are in selling condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Pinky Baby to process your refund.

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.

Pinky Baby offers a range of payment options with secured ssl encryption to fully protect your online transaction and banking details. You can use any credit card, debit card or Paypal to place your order.

By default there will be no invoice in your package. If you want an invoice, please contact our customer service through care@pinkybabyshop.com for a screenshot of your order details.

Starting September 1, 2018, all products sold in California must provide a required label which lists at least one of the chemicals found in the product which causes cancer, birth defects or both. These warnings are provided pursuant to a California labeling law called Proposition 65. Prop 65 is a right-to-know law; learn more at 

https://www.p65warnings.ca.gov/fact-sheets/furniture-products