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Shipping and Delivery

Please carefully review all product information and sizing before making a purchase. We can not edit orders once finalized, it is the customer's responsibility to confirm order details (size, color, address, discount codes if applicable, etc.) are correct at time of purchase. By placing an order you agree to the terms/conditions listed below.

Covid19: Due to safeguards in place to protect our shipping center employees, shipments may be delayed. We are working to keep our timeframes as close to normal as possible. 

Order Timing
Please allow up to 7 business days for your order to ship. We ship items as fast as we can and if you have multiple items in an order, they may ship out separately. You will receive tracking info as each item ships. 

PLEASE NOTE: SHIPPING TIMEFRAME MAY BE EXTENDED DURING BUSY HOLIDAY SEASON OR DURING ONGOING PROMOTIONS.

Please allow 10 days for jewelry customisations and special accessories.

Shipping time should be added on top of all these estimates, s peed depends on product type and destination.  

We are glad to bring our customers great value and service. We provide shipping from our warehouses in Europe & USA by FEDEX, USPS, DHL, DPD.

All orders with Free Shipping will be shipped by USPS First Class. 

Sale items are final sale and not eligible for return/exchange.

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. 

Tracking Information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

Why My Tracking Says "No information available at the moment"?

For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more 5 business days back and still no information is received on your tracking number, please contact us by care@pinkybabyshop.com

International Orders 

We do ship internationally! However,   international orders are final sale and are subject to import duties and taxes that are the recipients responsibility.  You can check with your country's customs office to determine what these additional costs will be.  

International order take 10 - 25 business days for delivery.

Pinky Baby is not responsible for lost packages or uninsured packages shipped via USPS First Class. 

If you refuse a shipment from Pinky Baby, you will be responsible for the original shipping charges, any import duties, fees and/or taxes incurred on the package, and the cost of returning the package. This amount will be deducted from your refund. 

Shipping Issues

Pinky Baby is not responsible for items sent to the incorrect address or undeliverable items. Please check the shipping address closely before placing your orders. 

In case of returns, the customer is responsible for shipping. Pinky Baby is not responsible for items lost in transit.  

Pinky Baby is not responsible for delays in shipping caused by the USPS, weather or other events out of our control. 

If your package is confirmed to be lost in transit and  you selected a shipping option that is insured , reach out and we will help issue a replacement. Pinky Baby is not responsible for lost packages or uninsured packages shipped via USPS First Class.

Free Shipping Code

Code must be applied at time of purchase. Code cannot be combined with any other offers. No price adjustments will be provided on previous purchases. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of discount and to modify or cancel this promotion at any time. Free Shipping offer is only available on orders with a "ship to" address anywhere in the US (excluding US territories and overseas possessions) and will be shipped USPS first class.